Powder Eyeshadow- Sheila eyeshadow palette

We are working closely with our external partners and carriers to ensure your The Cute Makeup package can reach you as quickly as possible. 

Shipping Time is the time taken to pack and dispatch your order.

Delivery Time is the time taken the cute makeup package to deliver at your doorstep.

Estimated Shipping Time (Time taken to pack and dispatch your order)
United States (Standard): 1-2 business days

Estimated Delivery Time (Time taken the cute makeup package to deliver at your doorstep) 

United States(Standard): 3-4 Weeks (within a month)

We always want to be honest with you about Delivery and Shipping Time; the products will reach you within a Month(3-4 weeks) from the date of purchase/order placement at your doorstep.

The Cute Makeup, makeup products comes from different Asian Countries and we keep the prices as low as possible, so delivery takes time. We are trying our best to make delivery as fast as possible so that it reaches you at the earliest. You know Good Things Take Time! :) Thank you for your time and shopping with us.

For further Help about Delivery and Shipping please contact help@thecutemakeup.com

We have a 15-day return policy, which means you have 15 business days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at help@thecutemakeup.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at help@thecutemakeup.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Returns will not be accepted under the following conditions:
Certain types of items cannot be returned, like gifted item from someone or from The Cute Makeup, custom products (such as special orders or personalised items), and personal care goods (such as beauty products).

• Product is damaged due to misuse/overuse
• Returned without original packaging including, price tags, labels, original packing, freebies and other accessories or if original packaging is damaged
• Product is used or altered
• If request is initiated after 15 business days of order delivery
• Free product provided by brand

Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.